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Security Preferences

Security Preference Overview


You can change your security settings; however you are not able to update your Security Preferences if the device is not registered.


Changing A Password


You can change your account password for desktop version of BankNow Treasury Services and the mobile banking app. The password is the same for both.

To change an account password:

  1. In the left navigation menu, click or tap Settings.
  2. In the Settings list, click or tap Security Preferences. The Security Preferences page appears.
  3. Click or tap Change Password. The Change Password page appears.
  4. Enter your existing password in the Old Password field.
  5. Enter your new password in the New Password field.
  6. Re-enter the new password in the Confirm New Password field.
  7. Click or tap Change Password to submit the change.

Note: You are unable to use a similar or previous password.


Changing Secure Delivery Contact Information


Change Secure Delivery Contact Information

You can change your secure delivery method and contact information to be used for Secure Access Code delivery for BankNow Treasury Services.

To Change your Secure Delivery Contact Information

  1. In the left navigation menu, click or tap Settings.
  2. In the Settings list, click or tap Security Preferences. The Security Preferences page appears.
  3. Click or tap Secure Delivery. The Secure Delivery Contact Information page appears.
  4. Do one of the following:
    1. Use the edit icon () to edit your current preferred email and/or phone contact information. Click the Save icon () to save your changes or the Cancel icon () to cancel the request.
    2. Use the delete icon () to delete your current preferred email and/or phone contact information. A confirmation page will appear.
    3. Use the New Email Address to create a new email address. Click the Save icon () to save your changes or the Cancel icon () to cancel the request.
    4. Use the New Phone Number to create a new phone number. Click the Save icon () to save your changes or the Cancel icon () to cancel the request.
    5. Use the New Text Number to create a new text number. Click the Save icon () to save your changes or the Cancel icon () to cancel the request.