Requesting Stop Payment

You are able to request stop payments on one or more checks in Online Banking and the Mobile Banking App. A stop payment request does not guarantee that the check or checks will be stopped. The item may have already been processed and posted to the account.

To create a stop payment request:

  1. In the left navigation menu, click or tap Services then select Stop Payment. Stop Payments page appears.
  2. Select the appropriate Account Number from the drop-down menu.
  3. Click or tap one of the following:
    1. Single Check
    2. Range of Checks
  4. Enter all of the check information that you have for the stop payment:
    1. If you select Single Check:
      • Check Number
      • (Optional) Issue Date
      • (Optional) Check Amount
      • (Optional) Payee
      • (Optional) Reason
    2. If you select Multiple Checks:
      • From Check Number
      • To Check Number
      • (Optional) Reason
  5. Select the “I agree to the terms of the Stop Payment Disclosure” checkbox.
  6. Click or tap Submit.