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ACH / Wire Transfers

Payments And Templates Overview


Templates allow for easy set up and use of repetitive payments including; payments to vendors and suppliers, collections from customers and payroll payments. Templates also help to reduce error rates, delegate tasks and control regular payments.


Creating A Payment Or A Template


You can click or tap the Move Money tab then select ACH/Wire Transfer to create payments or templates for any Transaction Type for which you have the Draft right assigned. If you have the Manage Templates feature assigned, you can create a template for any Transaction Type. If the user does not have Manage Template rights, the User Role (Treasury) would need Draft rights as well as Manage Recipient rights to create a template. You must save a template before they can draft a payment based on the template.

Note: If you create a new template based on an existing template or payment, then the new template’s name must be unique. Otherwise, an error message will appear when Save is selected to notify you that the Template Save Failed: A Template with that name already exists.


Creating A Single-Recipient Payment Or Template


The following payment and transaction types include a single recipient:

  • ACH Payroll
  • ACH Payments
  • ACH Collection
  • ACH Passthru
  • Domestic Wire
  • International Wire
  • Payment from File

Funds are credited to your account on the effective date for the following transaction types:

  • ACH Payroll
  • ACH Payments
  • ACH Collection
  • Domestic Wire
  • International Wire

Creating A Template & Creating A Payment Using A Template


Note: This can only be completed if the user has the Manage Recipients feature and/or the Allow One Recipient feature.

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. In the New Template drop-down list, click or tap the template type you want to create:
    • ACH Payroll
    • ACH Payments
    • ACH Collection
    • Domestic Wire
    • International Wire
  3. Complete the following steps starting on the Info & Users tab:
    1. In the Template Name field, enter a name for the template.
    2. (Optional) In the Grant User Access area, select the checkbox for each user that you want to assign access to the template. You can browse or search for user names.
    3. Click or tap Next. The Recipient & Amount page appears.
    4. (Optional) If you are creating an ACH Batch or ACH Collection this option will automatically default to Individual (PPD); however you have the option to select Company (CCD).

    Note: See examples for both ACH Batch and ACH Collection below.

  4. On the Recipient & Amount tab, do one of the following for selecting recipient(s):
    1. Click or tap New Recipient to add a new recipient (steps for adding a new recipient below).
    2. Complete the Recipient Detail and Account-New tabs to enter account information for the recipient, then click or tap Save Recipient.
    3. Click or tap one of the existing recipients listed below the Search bar.
    4. (Optional) Multiple recipients can be added by checking the box for additional recipients from the existing recipient list, or click or tap New Recipient to add a new recipient.

    Note: (Optional) If the recipient has multiple accounts, the Select Account page appears. Select the checkbox for the account to use, and click or tap OK. The recipient appears on the Recipient & Amount tab.

    Note: (Optional) For ACH Payroll, the client has the option to split the transaction among multiple accounts belonging to the receiver.

  5. Still under the Recipient & Amount tab, complete the following:
    1. Be sure that the Pay box is checked to ensure the recipient is paid when the payment is processed.
    2. (Optional) If the Notify box is checked the recipient will receive an email notification to expect an incoming ACH.
    3. In the Amount field, enter the amount. If you are creating a template only, enter the dollar amount as $0.00.
    4. (Optional) If you are creating an International Wire, select the currency for the transfer from the drop-down list.
  6. Review the settings for the recipient and click or tap Next. The Subsidiary tab appears.
  7. (Optional) The Subsidiary tab appears if your configuration requires subsidiaries. Click or tap the appropriate subsidiary, and click or tap Next. The Account tab appears.
  8. Choose your From Account, and click or tap Next. The Review & Submit tab appears.
  9. If you are creating a payment, click or tap the Effective Date field, and click or tap the date. If you are only creating a template, skip to step 11.
  10. (Optional) To create a recurring payment or template, do the following:
    1. Click or tap Set Schedule. The Schedule Recurring Transfer window appears.
    2. Select option for: How often should this transaction repeat?
    3. Select option for: When should this transaction stop?, or click or tap Repeat Forever.
    4. Click or tap Save.
  11. The options available on the Review & Submit tab vary depending on your permissions. Do one of the following:
    1. Click or tap Cancel to cancel the payment or template.
    2. Click or tap Save to save the current template. (A Confirmation page will appear, click Continue. In order to process the transaction, click or tap Draft or Approve.)
    3. Click or tap Approve to approve the payment. (Only available to users with Approver rights.)
    4. Click or tap Draft to draft the payment.

Creating A One-Time Payment


  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. In the New Payment drop-down list, click or tap the payment type you want to create. ACH Payments, ACH Collection and ACH Payroll both begin with the Recipient and Amount Tab.
  3. (Optional) If you are creating an ACH batch or ACH collection this option will automatically default to Individual (PPD); however you have the option to select Company (CCD).
  4. On the Recipient & Amount tab, do one of the following:
    1. Click or tap New Recipient to add a new recipient (steps for adding a new recipient below).
      1. Complete the Recipient Detail and Account-New tabs to enter account information for the recipient, then click or tap Save Recipient. Continue to the next step.
    2. Click or tap one of the existing recipients listed below the Search bar.
    3. (Optional) Multiple recipients can be added by checking the box for additional recipients from the existing recipient list, or click or tap New Recipient to add a new recipient.

    Note: (Optional) If the recipient has multiple accounts, the Select Account page appears. Select the checkbox for the account to use, and click or tap OK. The recipient appears on the Recipient & Amount tab.

    Note: (Optional) For ACH Payroll, you have the option to split the transaction among multiple accounts belonging to the receiver.

  5. Still under the Recipient & Amount tab, complete the following:
    1. Be sure that the Pay box is checked to ensure the recipient is paid when the payment is processed.
    2. (Optional) If the Notify box is checked the recipient will receive an email notification to expect an incoming ACH.
    3. In the Amount field, enter the amount.
    4. (Optional) If you are creating an International Wire, select the currency for the transfer from the drop-down list.
  6. Review the settings for the recipient and click or tap Next. The Subsidiary tab appears.
  7. (Optional) The Subsidiary tab appears if your configuration requires subsidiaries. Click or tap the appropriate subsidiary, and click or tap Next. The Account tab appears.
  8. Choose your From Account, and click or tap Next. The Review & Submit tab appears.
  9. Click or tap the Effective Date field, and click or tap the date.
  10. (Optional) To create a recurring payment or template, do the following:
    1. Click or tap Set Schedule. The Schedule Recurring Transfer window appears.
    2. Select option for: How often should this transaction repeat?
    3. Select option for: When should this transaction stop?, or click or tap Repeat Forever.
    4. Click or tap Save.
  11. The options available on the Review & Submit tab vary, depending on your permissions. Do one of the following:
    1. Click or tap Cancel to cancel the payment or template.
    2. Click or tap Draft to draft the payment or template.
    3. Click or tap Approve to approve the payment or template. (Only available to users with Approver rights.)

Using Imported Files


Imported files help you to automate the process of creating payments, reduce redundant actions, and prevent errors. Depending on the file format, you can do the following with an imported file:

  • Update recipients and amounts in a payment
  • Create a new payment with recipients and amounts
  • Submit an ACH-format file for processing

Importing Recipients And Amounts To Create A Payment


You can import a list of recipients and amounts from a five-column CSV file to add recipients and amounts to a new ACH batch, ACH collection or ACH payroll.

The CSV file must contain the following five columns:

  • Recipient name
  • Routing transit number
  • Account number
  • Account type
  • Amount

The recipient name does not need to match an existing recipient. The import uses the name and the order of the file to create recipients and amounts. You can include a recipient multiple times to create multiple payments. The payments can be to the same account or different accounts.

To import recipients and amounts to create a payment:

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. In the New Payment drop-down list, click or tap Payment From File. The Payment From File page appears.
  3. Complete the following:
    1. In the Payment Type drop-down list, select the Payment Type. Once selected the Payment From File page will provide you with the Upload Guidelines as well as a Sample File and File Specifications document.
    2. Click or tap Import File. The Open dialog box appears.
  4. In the Open dialog box, locate the file that you want to upload, and click or tap Open. The process to locate the file varies, depending on your device.
  5. On the Payment From File page, click or tap Upload File. The Payment from File - Additional Information page appears.
  6. Click or tap one of the ACH Class Code options.
  7. Do the following:
    1. Select the Pay From/Pay To account.
    2. (Automatic default to customer name) Select the Company/Subsidiary, if required.
    3. Select the Effective Date.
    4. (Optional) Use the Company Entry Description for additional record keeping information, as needed.
    5. Click or tap one of the following:
      1. Back – to return to the previous page
      2. Draft – this will create the transaction and submit to an approver for completion
      3. Approve – to submit your request if you have approver capabilities

    Note: Please refer to Rights and Entitlements for additional information on user capabilities.

  8. Once you click Draft or Approve you will see the Confirmation page. Do one of the following:
    1. Click or tap Continue to create another transaction.
    2. Click or tap View in Activity Center to review the transaction and status.

Importing A NACHA File To Create A Payment


You can import a balanced NACHA-format file to create an ACH batch, ACH collection, or ACH payroll payment. When importing a NACHA-format file, the system verifies the contents of the file before it is processed. If the file is missing required information, the system will prompt for the missing information. If the file has any errors, the system displays an error message because it cannot process the file. If that happens, you must correct the errors in the file and try to upload the corrected file.

To import a NACHA file to create a payment:

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. In the New Payment drop-down list, click or tap Payment From File. The Payment From File page appears.
  3. Do the following:
    1. In the Payment Type drop-down list. Once selected the Payment From File page will provide you with the Upload Guidelines as well as a Sample File and File Specifications document.
    2. Click or tap Import File. The Open dialog box appears.
  4. In the Open dialog box, locate the file that you want to upload, and click or tap Open. The process to locate the file varies, depending on your device.
  5. On the Payment From File page, click or tap Upload File. The Payment from File - Additional Information page appears.
  6. Click or tap one of the ACH Class Code options.
  7. Do the following:
    1. Select the Pay From/Pay To account.
    2. (Automatic default to customer name) Select the Subsidiary, if required.
    3. Select the Effective Date.
    4. (Optional) Company Entry Description to be used for additional record keeping information.
    5. Click or tap one of the following:
      1. Draft – this will create the transaction and submit to an approver for completion
      2. Approve – to submit your request if you have approver capabilities

    Note: Please refer to Rights and Entitlements for additional information on user capabilities.

  8. Once you click Draft or Approve you will see the Confirmation page. Do one of the following:
    1. Click or tap Continue to create another transaction.
    2. Click or tap View in Activity Center to review the transaction and status.

Importing An ACH File With ACH Passthru


Use ACH Passthru to load and submit complex balanced or unbalanced NACHA-format ACH files. The file that is selected to upload should be a properly formatted NACHA-format file. The file can contain one or more batches. The file can include both debit and credit batches. If errors are detected, a message appears on the screen indicating the errors.

To import an ACH file with ACH Passthru:

  1. In the left navigation menu, click or tap Move Money then select ACH Passthru. The ACH Passthru page appears.
  2. On the ACH Passthru page, click or tap Select a file to upload.
  3. Locate the file to import, and click or tap Open. The process to locate the file varies, depending on your device.
  4. On the ACH Passthru page, click or tap the date to process the imported file.
  5. (Optional) Enter a memo for the file in the Memo field.
  6. Click or tap one of the following:
    1. Draft – this will create the transaction and submit to an approver for completion
    2. Approve – to submit your request if you have approver capabilities
  7. Once you click Draft or Approve, you will see the Confirmation page. Do one of the following:
    1. Click or tap Continue to create another transaction.
    2. Click or tap View in Activity Center to review the transaction and status.

Updating Amounts For Recipients In A Template


When you create an ACH batch, ACH collection or payroll, you can import a file to update the amounts for the recipients in the payment. You can create the payment from a template or as a new payment. Before performing the import, a five-column comma separated value (CSV) file must be created in your accounting or other software. Do not create the CSV file in BankNow Treasury Services.

The five-column CSV file must contain the following columns:

  • Recipient name
  • Routing transit number
  • Account number
  • Account type
  • Amount

The import uses the name and the order of recipients in the file to match the recipients and update amounts. The list of recipients in the file should be the same as the list in the payment. For each recipient, the import updates the transaction amounts in the order that they appear in the file. Duplicate recipients are not supported. To make multiple payments to the same recipient, upload the amounts and copy the recipient payment to make two payments to the same recipient.

Note: The import will fail if there is not a match for every recipient in the file and the payment.


There are two ways to update existing recipients and/or amounts in a template:

  1. Settings > Recipient Management
    1. In the left navigation menu, click or tap Settings then select Recipient Management. The Recipient Management page appears.
    2. On the Recipient Management page, click on the edit () icon.
    3. You have the ability to edit information on either the Recipient Detail tab and/or the Account Detail tab. Once updates have been made click the Save Recipient button at the bottom of the page.
    4. A confirmation page will appear with the following message: "Do you want to save your recipient changes and update all linked Payment Templates?"
    5. Click Save to continue and you will return to the Recipient Management page or click Cancel to return to the previous screen.
  2. Move Money > ACH/Wire Transfer
    1. In the left navigation menu, click or tap Move Money then ACH/Wire Transfer. The Payments page appears.
    2. On the Payments page, do one of the following:
      • In the New Template drop-down list, click the template type to create. The Info & Users tab appears.
      • In the New Payment drop-down list, click the payment type to create. The Recipient & Amount tab appears.
    3. In the Template Name field, enter a name for the template.
    4. Click or tap Next.
    5. Do one of the following:
      • If you are creating an ACH payment or ACH receipt and your configuration includes SEC codes for every recipient, click or tap one of the ACH Class Code options.
      • If you are creating a new payment, select recipients to add to the payment. You can also edit amounts for the recipient's account.
    6. If you are editing a recipient, click the edit icon () and make changes, then click or tap the Next button.
    7. (Optional for multi-recipient templates and payments) Click or tap Import Amounts. The Open dialog box appears.
      • In the Open dialog box, locate the file that you want to upload, and click or tap Open. The process to locate the file varies, depending on your device.
    8. On the Recipient & Amount tab, verify the recipients, the amounts, and the settings, and click or tap Next. Continue with the remaining steps if you are drafting or processing a transaction.

      Note: If your company uses subsidiaries, the Subsidiary tab appears. If it doesn't have subsidiaries, the Account tab appears.

    9. (Optional) Click or tap the appropriate subsidiary, and click or tap Next. The Account tab appears.
    10. On the Account tab, select the checkbox for the account to use, then click or tap Next. The Review & Submit tab appears.
    11. Click or tap the Process Date (for ACH Passthru) or Effective Date field, and click or tap the date.
    12. (Optional) To create a recurring payment or template, do the following:
      • Click or tap Set Schedule. The Schedule Recurring Transaction window appears.
      • Select when the payment or template should recur.
      • Select a date from the calendar, or click or tap Repeat Forever.
      • Click or tap Save.
    13. The options available on the Review & Submit tab vary, depending on your user rights. Do one of the following:
      • Click or tap Approve to approve the changes.
      • Click or tap Draft to draft the changes.
      • Click or tap Save to save the changes.
      • Click or tap Cancel to cancel the changes.

To update existing recipients and/or amounts using the following path: Settings > Recipient Management

  1. In the left navigation menu, click or tap Settings then select Recipient Management. The Recipient Management page appears.
  2. On the Recipient Management page, click on the edit () icon.
  3. You have the ability to edit information on either the Recipient Detail tab and/or the Account Detail tab. Once updates have been made click the Save Recipient button at the bottom of the page.
  4. A confirmation page will appear with the following message: "Do you want to save your recipient changes and update all linked Payment Templates?"
  5. Click Save to continue and you will return to the Recipient Management page or click Cancel to return to the previous screen.

To update existing recipients and/or amounts using the following path: Move Money > ACH/Wire Transfer

  1. In the left navigation menu, click or tap Move Money > ACH/Wire Transfer. The Payments page appears.
  2. On the Payments page, do one of the following:
    1. In the New Template drop-down list, click the template type to create. The Info & Users tab appears.
    2. In the New Payment drop-down list, click the payment type to create. The Recipient & Amount tab appears.
  3. In the Template Name field, enter a name for the template.
  4. Click or tap Next.
  5. Do one of the following:
    1. If you are creating an ACH Payment or ACH Receipt and your configuration includes SEC codes for every recipient, click or tap one of the ACH Class Code options.
    2. If you are creating a new payment, select recipients to add to the payment. You can also edit amounts for the recipient's account.
    3. If you are editing a recipient, click the edit icon ( ) and make changes, then click or tap the Next button.
    4. (Optional for multi-recipient templates and payments) Click or tap Import Amounts. The Open dialog box appears.
      1. In the Open dialog box, locate the file that you want to upload, and click or tap Open. The process to locate the file varies, depending on your device.
  6. On the Recipient & Amount tab, verify the recipients, the amounts, and the settings, and click or tap Next. Continue with the remaining steps if you are drafting or processing a transaction.

    Note: If your company uses subsidiaries, the Subsidiary tab appears. If it doesn't have subsidiaries, the Account tab appears.

  7. (Optional) Click or tap the subsidiary to use, and click or tap Next. The Account tab appears.
  8. On the Account tab, select the checkbox for the account to use, then click or tap Next. The Review & Submit tab appears.
  9. Click or tap the Process Date (for ACH PassThru) or Effective Date field, and click or tap the date.
  10. (Optional) To create a recurring payment or template, do the following:
    1. Click or tap Set Schedule. The Schedule Recurring Transaction window appears.
    2. Select when the payment or template should recur.
    3. Select a date from the calendar, or click or tap Repeat Forever.
    4. Click or tap Save.
  11. The options available on the Review & Submit tab vary, depending on your user rights. Do one of the following:
    1. Click or tap Approve to approve the changes.
    2. Click or tap Draft to draft the changes.
    3. Click or tap Save to save the changes.
    4. Click or tap Cancel to cancel the changes.

Processing Times For Each Transaction Type


When you create a payment, you will need to specify the effective date of the payment for ACH and a process date for wire transfers. ACH payments will be processed to meet the effective date. Do not schedule a payment to process on a holiday or weekend. If a recurring payment is created and a recurring instance falls on a non-processing day (bank holiday or weekend), the payment will be processed on the prior business day.

Funds are debited from your account on the effective date for the following transaction types:

  • ACH Payment
  • ACH Payments
  • Payroll
  • Domestic Wire Transfer
  • International Wire Transfer
  • Tax Payment (EFTPS)

Funds are credited to your account on the effective date (ACH) or process date (wire transfers) for the following transaction types:

  • ACH Collection

Note: For ACH Passthru transactions, you select the process date for the file. Funds are debited or credited on the effective date(s) specified in the file.

The following table outlines the typical processing times for each transaction type.


Managing Templates


In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer to view the Payments page. Templates appear as cards in a grid or as items in a list. Both views include the following information for each template:

  • Template name
  • Transaction type
  • Last amount
  • Last date

The icons on the card and in the list view allow you to perform the following tasks:

  • Mark the template as a favorite
  • Edit or delete the template
  • Copy the template
  • Delete the template

Note: You must have specific rights to create, edit or delete a template. You can mark any template as a favorite to use at later date.


Searching For A Template


  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. Enter your search text in the Search field. The templates that match the search text appear below Available Templates.

Filtering A Template


You can use a filter to show only templates of a particular type. You must have access to that Transaction Type for it to appear in the filter.

To Filter a Template

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. On the Payments page, in the Filter by Type drop-down list, click or tap one of the following:
    1. All to show all templates.
    2. Any transaction type that you have access to, e.g., if you only have access to ACH Payments, you will only be able to filter by ACH Payments. Once you select the transaction type, the templates will appear on the Payments page.

Editing A Template


If you have the Manage Templates feature assigned to your role you can use the Payments page to edit any template you have created or that another user assigns to you, however you must have the appropriate rights to that specific transaction type.

When a template is edited, existing payments based on the template do not change. Any future payments will use the new template settings.

Note: The Manage Templates right overrides the Draft Restricted setting. These two rights should never be combined since they conflict with each other.

To Edit a Template

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. Click or tap the edit icon () of the template that you want to edit. The Info & Users tab for the template appears.
  3. Make any needed changes to the template settings on the following tabs (tabs will vary depending on transaction type):
    1. Info & Users (ACH And wires)
    2. Recipient & Amount (ACH only)
    3. Subsidiary
    4. Set Up Wires (wires only)
    5. Account (ACH only)
  4. Click or tap Review & Submit.
  5. On the Review & Submit tab, click or tap Save. The Template Saved page appears.
  6. Click or tap Continue.

Copying A Template


Use the Payments page to copy an existing template, make changes and save the copy.

To Copy a Template

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. On the Payments page, locate the template that you want to copy. You can browse or search to locate the template.
  3. Click or tap the copy icon () for the template. The Info & Users page appears.
  4. Make any needed changes to the template settings.
  5. Click or tap Review & Submit.
  6. On the Review & Submit tab, click or tap Save. The Template Saved page appears.
  7. Click or tap Continue.

Deleting A Template


Use the Payment page to delete a template. When deleting a template, existing payments based on the template do not change.

To Delete a Template

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. Click or tap the delete icon (). The Delete Template page appears.
  3. Click or tap Delete Template. The Template Removed page appears confirming deletion.
  4. Click or tap Continue.

Marking A Template As A Favorite


For your convenience, mark your most frequently used templates as favorites. Anyone can create an individual list of favorite templates that are grouped together alphabetically before any other templates on the Payments page.

To mark a template as a favorite:

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer. The Payments page appears.
  2. Locate the template that you want to mark as a favorite. You can browse or search to locate the template.
  3. Click or tap the favorite icon () for the template. The template is marked with a gold star, and then appears at the top of the Available Templates list.

Sending Notifications To Recipients


From the Payments page, you can send a notification to a recipient when the payment is processed.

To send a notification to recipient:

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer, the Payments page appears.
  2. Click on the New Payment drop-down arrow and select the payment type (ACH Payments, ACH Collection, ACH Payroll, ACH Receipt, Domestic Wire, International Wire or Payment from File.)

    Note: This view varies based on whether the payment is domestic or international.

    Do one of the following:
    1. For ACH transactions, you’ll be taken to the Payments page, on the Recipient and Amount tab. The name of the Recipient will be listed and at the end of the bar you will see the edit () icon. Click the edit () icon.
      1. The Recipient Detail page appears, click or tap the Send email notifications box and enter an email address in the space provided.
      2. When done, click Save Recipient, the Payment Templates will be Updated confirmation page appears. Click Save to save the changes or Cancel to cancel the request.
    2. For wire transactions, you’ll be taken to the Payments page on the Set up Wires tab. If a recipient has an email address on file, the Notify checkbox is automatically checked. Click Next to review and submit the transaction.
  3. The recipient is notified by email when the payment is processed.

Wire Transfers (Domestic & International)


You are able to request a domestic wire transfer and/or international wire transfer in BankNow Treasury Services. Multi-wire is enabled for all wire customers except for primary system administrator. A maximum of 60 multi-wire transactions can be created at one time.

To Request a Domestic Wire Transfer

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer.
  2. In the Payments list, click or tap New Payment and select Domestic Wire. The Payments - Domestic Wire page appears showing the Set Up Wires tab.
  3. On the Set Up Wires tab, complete the following:
    1. Process date – check “Use same for all” to carry date to section below and/or to use the same date for multiple wires. Use the calendar box to select the date.
    2. (Optional) Click Notify All or Notify None to notify recipients.
    3. (Optional) Click New Recipient to add new recipient(s).
    4. (Optional) Click Recurrence: Set Schedule to set a schedule for recurring wires.
    5. Recipient / Account – Click to view and select Recipient/Account.
    6. Amount – Enter dollar amount for transaction.
    7. Comp/Sub – Click to view and select the Company/Subsidiary.
    8. From Account – Click to select Account from which funds will be drawn.

      Note: Ensure the Pay box is checked

    9. (Optional) Message to Beneficiary - Use this space to add a message to the beneficiary.
    10. (Optional) Check the Notify button to notify approvers of pending transaction.
    11. (Optional) Click Process Date to enter date to process transaction if not already completed at the top of the page.
    12. (Optional) To add multiple wires, click the More Wire(s) button. A maximum of 60 wires can be created
  4. Click the Next button, the Payments - Review & Submit tab appears, click one of the following:
    1. Cancel to cancel the request
    2. Previous to return to the previous screen
    3. Draft to send to approvers
    4. Approve to approve the transaction
  5. Clicking Draft will show the Wire Payment Drafted screen. Click or tap Continue to process another wire or Go to Activity Center to return to the Activity Center.

To Request an International Wire Transfer

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer.
  2. In the Payments list, click or tap New Payment and select International Wire. The Payments - International Wire page appears showing the Set Up Wires tab.
  3. On the Set Up Wires tab, complete the following:
    1. Process date – Check “Use same for all” to apply the same date to the section below and/or to use the same date for multiple wires. Use the calendar box to select the date
    2. Recipient / Account – Click to view and select Recipient/Account
    3. Amount – Enter the dollar amount for the transaction
    4. Currency – USD is the default
    5. Comp/Sub – Click to view and select the Company/Subsidiary.
    6. From Account – Click to select Account where funds will be coming from.

      Note: Ensure the Pay box is checked

    7. (Optional) Message to Beneficiary - Use this space to add a message to the beneficiary.
    8. (Optional) Check the Notify button to notify approvers of pending transaction.
    9. (optional) Purpose of Wire - Use the space to add a message about the purpose of the wire.
    10. (Optional) To add multiple wires, click the More Wire(s). A maximum of 60 wires can be created.
  4. Click the Next button, the Payments - Review & Submit tab appears, click one of the following:
    1. Cancel to cancel the request
    2. Previous to return to previous screen
    3. Draft to send to approvers
    4. Approve to approve the transaction
  5. Clicking Draft will show the Wire Payment Drafted screen. Click or tap Continue to process another wire or Go to Activity Center to return to the Activity Center.

To Request a Domestic Quick-Wire Transaction

Quick-wire is only available for domestic wire transactions.

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer.
  2. In the Payments list, click or tap New Payment and select Domestic Wire.
  3. The Payments - Domestic Wire page appears. Complete the following:
    1. Subsidiary – Click to view and select subsidiary.
    2. From Account – Click to view and select an account.
    3. Process date – Use the calendar box to select the date.
    4. Recipient’s Wire Name – enter a recipient’s wire name. Maximum of 35 characters.
    5. Recipient’s Account – Enter a recipient’s account number.
    6. (Optional) Amount - Enter the amount for the transaction.
    7. (Optional) Recipient’s Email - Enter recipient’s email address. Check the Notify checkbox to notify the recipient when the payment is processed.
    8. (Optional) Address, City, State, Zip - enter Address, city, and zip code and select state from the drop-down menu.
    9. Financial Institution (FI) – Enter the name of your financial institution and select the name from the drop-down menu. The rest of the Recipient’s beneficiary Institution section will be auto populated.
    10. Intermediary Information – enter the information of your intermediary financial institution.
    11. (Optional) Additional Information - enter a purpose for the wire and message to the beneficiary.
  4. Click or tap one of the following:
    1. Cancel - to cancel the transaction
    2. Draft - this will create the transaction and submit to an approver for completion
    3. Approve - to submit your request if you have approver capabilities

Note: Enabling Quick-Wire will automatically disable the Payment From File wire upload feature. In addition, the international wire screen will have the same look as the Multi-Wire screen but the end-user can only pay one recipient.