How to View Your Images of Work Processed

To view your images of work processed, complete the following steps.

Preliminary step: Select the appropriate lockbox. For more information, see How to Log In and View Available Lockboxes.

  1. Using the Date column on the A/R Advantage Output List, locate the appropriate date of work (payments) processed you want to view.
  2. In the View Online Activity column, click the corresponding Web Page link.
  3. Based on the date and link selected, a page displays with the following online activity information:
    • Batch Index - Displays a dashboard view of work processed and Correspondence Only items received.
      • Trans Source – Check and Correspondence.
        • Check – Provides a breakdown of payments processed.
        • Correspondence – Items received without a payment.
      • Batch Numbers – The identifiers used to group work processed.
      • Transactions – The total transactions for that item.
      • Pages – The total pages for that item.
      • Amount – The total amount deposited for that item.
    • Totals by Transaction Source – displays a dashboard view of transactions.
      • Trans Source – Check and Correspondence.
        • Check – Provides a breakdown of payments processed.
        • Correspondence – Items received without a payment.
      • Transactions – The total transactions for that item.
      • Pages – The total pages for that item.
      • Amount – The total amount deposited for that item.
  4. To view your images, click the appropriate Batch Numbers link. The Batch Number page displays. On the Batch Number page, locate the item in the list.
  5. To view a color image of a payment, click the link in the TID column, which is the Transaction ID number.

    All information associated with this individual payment displays. By default, the check image displays first.

  6. As needed, complete one or more of the following steps.
    • To view other images, scroll down or click the corresponding thumbnail image in the panel on the right side of the screen.
    • To view the next payment, click the Next link on the upper right side of the screen. The next payment appears.
    • To view the previous payment, click the Prev link on the upper right side of the screen. The previous payment appears.
    • If you subscribed to the Transaction Level Printing feature, a PDF link displays on the upper right side of the screen. Otherwise, the space is blank and the Trans PDF column does not display. To view the PDF, click the PDF link. The PDF displays. Any additional data capture appears below the transaction level details and envelope and check images. Scroll to view more.
    • Click the icons on the upper right side of the screen to Print or Save your image or PDF.

Note: With the standard option, images are available for 60 days. However, your images are available based on your subscribed retention period. Be sure to print or save images, as needed, within your retention period.