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Activity Center

The Activity Center page contains all transactions initiated in BankNow Treasury Services, including details for recent transactions. You can sort, search, filter and manage transactions on this page. The Single Transactions tab includes transactions that do not recur. All scheduled recurring transactions appear on the Recurring Transactions tab.

Note: If you do not see a memo post transaction you expect to see, log out and log back in.

Using The Search Bar


To Search, enter information about the item you want to find. Some examples of things that you can search include:

  • Date
  • Status
  • Dollar amount
  1. Enter text in the Search transactions field then hit the enter button. The results display all matching transactions.
  2. To clear the text entry, click the X at the end of the Search transactions box.

Sorting Transactions


On the Activity Center page, the column headings indicate the sort order. The column used to sort includes a triangle icon. The direction of the triangle icon indicates ascending or descending sort order.

To sort transactions, click or tap one of the following column headings to change the sort order:

  • Created
  • Status
  • Approvals
  • Transaction Type
  • Account
  • Amount

Tip: Click the column again to change the sort order between ascending and descending.


Filtering Transactions


The Single Transactions and Recurring Transactions filter panels includes the following filter options to narrow down your search.

  • Transaction Type - All, ACH Batch, ACH Collection, ACH Passthru, Domestic Wire, EFTPS, Funds Transfer, International Wire, ACH Payroll & Stop Payment (view may vary)
  • Status - All, Authorized, Cancelled, Drafted, Failed, On Hold, Pending or Processed
  • Account - All or select the specific account to use in the filter
  • Created By - This will list the name of the individual who created the transaction
  • Start Date to End Date
  • Transaction ID - This is the Tracking ID
  • Batch ID - ACH Batch ID
  • Amount - Use this field to indicate the range for the dollar amount you are searching. (min/max)

To Filter Transactions

  • In the left navigation menu, click or tap Activity Center. The Activity Center page appears.
  • On the Activity Center page, click the Filter icon.
  • Using the filter panel select a maximum of six column filters.

    Note: If you are creating a filter you will use frequently, save it to your Favorites before clicking to Apply Filters. (View "To Save a Favorite Search" for more information.)

  • Once your selections are made, click the Apply Filters button. The results will display below.

Saving A Favorite Search


  1. Once your filters are set on Activity Center page, you can add this search to your Favorites.
  2. Click or tap the Favorites drop-down list.
  3. Then, click or tap the Save as New to save this search.
  4. In the Save as Favorite window, enter a nickname for the favorite search and click or tap Save.
  5. The search result is saved under the Favorites drop-down list and can be accessed at any time.

To repeat a favorite search click or tap Favorites and then click or tap the favorite search you want to use. The search results appear.

For the best video quality, click on the HD button next to the volume control. Select the 720p video or the highest quality video available.


Viewing Transaction Details


On the Activity Center page, the details that appear may vary depending on the type of transaction, but will always include the following:

  • Created
  • Status
  • Approvals
  • Transaction Type
  • Account
  • Amount

Status Definitions

  • Authorized - When an eligible approver approves the payment, the payment is scheduled for processing.
  • Failed - Authorized transactions that did not get processed.
  • Processed - When a transaction moves from a drafted status to approved.
  • Cancelled - Transactions that you do not want processed.
  • Drafted - When a user drafts a payment, it appears in the Pending list on the Payments page. It also appears on the Activity Center page.

The details can also include other information specific to the transaction type.

To View Transaction Details

  1. In the left navigation menu, click or tap Activity Center.
  2. Complete one of the following:
    1. Click or tap Single Transactions to view a single transaction.
    2. Click or tap Recurring Transactions to view a recurring series of transactions.
  3. Browse to locate the transaction you want to view, then click or tap the transaction. The transaction expands to show the details.

To View an Individual Transactions in a Series

On the Recurring Transactions tab, in the details of a recurring series, click or tap Actions, and then click or tap View transactions in series. View the details of a specific transaction in the series.


Canceling Pending Transactions


Use the Activity Center page to cancel a pending transaction. If you cancel a transaction on the Recurring Transactions tab, all future recurrence of the transaction will also be cancelled. If you cancel a single transaction in a recurring series on the Single Transactions tab, only the single occurrence is cancelled. Please note, a transfer can only be cancelled if the status ID is drafted.

To Cancel One or More Pending Transactions

  1. In the left navigation menu, click or tap Activity Center. The Activity Center page appears.
  2. Browse or search for the transaction you want to cancel.
  3. Complete one of the following:
    1. To cancel a single transaction, click or tap on the Actions drop-down menu and select the Cancel option.
    2. To cancel multiple transactions, click or tap on the checkbox next to the Amount for each transaction you want to cancel, then click or tap on the Actions drop-down menu and select the Cancel option.
  4. When prompted, click or tap Confirm to verify the cancellation. The status of the items will change to Cancelled on the Activity Center page.

To Cancel All Future Occurrences of a Recurring Payment

  1. In the left navigation menu, click or tap Activity Center. The Activity Center page appears.
  2. Click or tap Recurring Transactions. The list of recurring transactions appears.
  3. In the Actions drop-down list, click or tap Cancel series. A message appears asking you to confirm the cancellation.
  4. Click or tap one of the following:
    1. No will return to previous screen
    2. Confirm will process your request. A confirmation page appears to show the transaction was successful.
  5. Click or tap Continue to return to Activity Center.

Approving Payments


A drafted payment must be approved before it is processed. When a user drafts a payment, it appears in the sidebar under "Approvals Required" notification box. You can also access transactions pending approval by clicking on the Activity Center.

To Approve Payments

  1. In the left navigation menu, click or tap Activity Center or click or tap the View in Activity Center button on the approvals widget located on the sidebar. The Activity Center page appears.

    Note: If you have not set up Favorites, use the filters icon to set up your favorites for quick reference and easy access to approve multiple transactions.

  2. From the Activity Center page, browse or search for the payments you want to approve.
  3. Do one of the following:
    1. To approve a single payment, click or tap the Actions drop-down list in the row of the payment you want to approve. Then, click or tap Approve.
    2. To approve multiple payments, select the checkbox for each payment, then click or tap the Actions column on the header bar, then select Approve Selected.
  4. When prompted, click or tap Confirm to verify the approval. A message confirms the approval.
  5. Click or tap Close. The status of the item will change to Authorized on the Activity Center page.

Copying A Transaction


Use the Activity Center page to make a copy of an existing transaction. When you copy a transaction, a new transaction of the same type appears, with the fields already filled.

To Copy a Transaction

  1. In the left navigation menu, click or tap Activity Center, the Activity Center page appears.
  2. Browse or search for the transaction you want to copy.
  3. Click or tap Actions and then click or tap Copy.
  4. Make any needed changes to the transaction.
  5. When you are satisfied with your changes, click or tap the Submit button to process the new transaction. The new transaction will appear in the Activity Center.

Notifying On Approval


To Notify an Approver about a Pending Transaction

  1. In the left navigation menu, click or tap Move Money then select ACH/Wire Transfer.
  2. Select an option in the New Payment list.
  3. Fill out the payment information on the Payments page. Then click Draft.
  4. The drafted screen appears, click Notify on Approval
  5. A Notify Users window appears. Complete the following.
    • (Optional) Enter a confirmation email.
    • Enter a time for the notification
  6. Once complete, click or tap Send. You will receive a notification when the drafted transaction has been approved.

Sending A Secure Message About A Transaction


While viewing the details of a transaction, you can send a secure message about the transaction. To send a secure message about a transaction:

  1. In the left navigation menu, click or tap Activity Center, the Activity Center page appears.
  2. Browse or search for the transaction that you want to send a message.
  3. Click or tap Actions and then click or tap Inquire. The message automatically includes information to identify the transaction. You do not need to add transaction details to the message.
  4. Click or tap in the Message field and enter your message.
  5. (Optional) Click the attach file icon. In the open dialog box, select a file to attach to the message and click Open. Maximum file size is 4 MB. (Files cannot be attached from the mobile app.)
  6. Then, click or tap Send. The message page appears with the new message.

Printing A Transaction


  1. In the left navigation menu, click or tap Activity Center, the Activity Center page appears.
  2. Browse or search for the transaction that you want to print.
  3. Click or tap Actions and then click or tap Print Details.
  4. When the print options appear, select the appropriate printer and click Print.

Note: To print all transactions, click the Print icon and select the appropriate printer and click Print.


Exporting A Transaction


  1. In the left navigation menu, click or tap Activity Center, the Activity Center page appears
  2. Either select an individual transaction or click or tap the Export icon to select all transactions
  3. The Retrieving Transactions screen appears, click Continue to move forward
  4. Depending on the transactions in the Activity Center, a Transaction Export screen appears with the option to download the transactions
  5. Click the download hyperlink for the transaction type you want to export, then click Continue when you have completed the requested downloads. (Downloads will be provided in CSV format.)